How can we help?

For help with goldieQ, email goldieqapp@gmail.com.

Include your app version, device model, and the steps that led to the problem. Screenshots can help; hide personal information first. Never send your password or verification codes.

Signing in

Use the email and password, Apple account, or Google account connected to your goldieQ account. Use the email recovery option in the app if you need to recover access. You can manage linked providers in Profile → Sign-in methods.

Verification email missing?

Check your spam folder and confirm the email address is correct. If a code expires, request a new one and use the latest code.

Deleting your account

Use the account deletion option in Profile. If you cannot access your account, contact us for help. We may need to verify ownership before acting on an account request.

Where to watch

Viewing options depend on the country selected in your profile. Providers and availability can change. goldieQ does not play or sell shows and movies.

Privacy

See our privacy policy for details about account information, library data, and deletion.